Terms and Conditions
Welcome to Self Love Parcel (SLP)! By visiting our website or ordering from us, you agree to the following terms. Please read them carefully, and if you don’t agree, please don’t use our site or buy our parcels.
Using Our Website
We use cookies to make your experience better and to understand how people use our site. By staying here, you agree to our use of cookies. You can learn more in our Privacy Policy.
Ownership of Content
Everything you see here — words, pictures, logos — belongs to Self Love Parcel or the people we work with. Feel free to look around for personal use, but please don’t copy, sell, or share our stuff without permission.
Comments and Feedback
You might see places to leave comments or feedback. These represent your views, not ours. We don’t usually review comments beforehand, but we do remove any that are inappropriate or break these terms. By posting, you promise your comments are your own, don’t break anyone’s rights, and aren’t offensive.
Linking to Our Site
Some organizations like government groups, news sites, or search engines can link to our site without asking us first, as long as the link is honest and respectful. If you want to link your site to ours, just ask — and please don’t use our logos without permission.
Shipping and Orders
We ship mainly within Canada. Delivery times are estimates and sometimes carriers have delays. You’ll get tracking info when your parcel is on its way.
When you order or subscribe:
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Please give us accurate info.
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Payments are charged securely through trusted platforms.
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Subscriptions renew automatically unless you cancel before the next billing date.
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You can cancel anytime before renewal, but parcels already shipped can’t be returned or refunded unless damaged or wrong.
Wish Upon Program Policy
Wish Upon parcels are made possible through community donations. Submission of an application does not guarantee receipt of a parcel. All applications are reviewed individually and may be accepted or denied at the sole discretion of Self Love Parcel, without obligation to provide explanation. Availability depends on donation funding, and parcels may be limited or unavailable at times. Self Love Parcel reserves the right to modify, suspend, or terminate the Wish Upon program at any time.
Pricing
Prices are in Canadian dollars and can change. Payments are handled safely by Stripe, PayPal, or similar services.
Returns and Refunds
Because our parcels are handmade and personal, we can’t accept returns or offer refunds unless something arrives damaged or isn’t what you ordered. Let us know within 7 days, with pictures, so we can help.
Gift Cards and Discounts
Gift cards aren’t refundable or redeemable for cash. Discounts and promotions may have time limits or special rules.
Privacy
We respect your privacy and handle your information carefully. Check out our Privacy Policy for all the details.
Liability
We work hard to offer great products and a smooth website, but can’t promise everything is perfect all the time. We’re not responsible for things like lost profits or damages that aren’t directly our fault. Our responsibility is limited to what you paid for your order.
Changes to These Terms
We might update these terms sometimes. We’ll post the new version here, and by continuing to use our site, you agree to any changes.
Contact Us
Questions? Reach out anytime:
info@selfloveparcel.com